The reception lobby is the first touchpoint in the experience journey of customers, partners, and employees. Akatsuki provides dedicated concierge and front-desk support services aimed at enhancing customer service quality, contributing to a professional, friendly, and trustworthy corporate image.
Our services are designed to ensure a warm welcome, flexible support, and complete peace of mind, while also helping to create a safe, courteous, and professional working environment.
The team is professionally trained in reception and communication skills, ready to assist customers from welcoming, verifying information to guiding them within the building.
Akatsuki security staff always present themselves with exemplary manners, politeness, and handle situations quickly and flexibly, ensuring a seamless customer experience.
Lobby staff not only welcome guests but also discreetly monitor the area, identify potential risks early, and coordinate to quickly handle unusual situations.
Ready to assist in cases such as initial first aid, traffic coordination at pick-up/drop-off points, or handling emergencies with agility and proper procedures.